26 March 2020

Case study: Microsoft Teams Implementation in Itaka

In response to the current situation on the market, Itaka – the largest tour operator in the Polish tourism industry, needed a reliable solution to work in the home office system. Thanks to years of experience working with Office 365, we managed to implement Teams in just 3 days.

Main goals:

• Very fast implementation in the organization
• Implementation of a stable and reliable tool for remote work in an company with several hundred employees
• Gathering different functionalities in one app: mail, phone, instant messaging, meeting calendar, file sharing platform and many, many more

Key features:

• Organization of online meetings on multiple platforms simultaneously (desktop, mobile, browser)
• Individual and group chats, video conferencing
• Creation of teams by combining groups of people
• Sharing images, presentations and desktop,
• Exchange of documents, both in chat and in team tasks,
• Planning meetings and keeping a calendar

Results:

• Easy to use and intuitive communication tool
• Enabling remote work for hundreds of employees virtually overnight
• Creating groups and channels for team-to-team communication based on the company’s extensive organizational scheme