MOBILE APP FOR GUIDED TOURS

Mobile app for guided tours

A iOS and Android app build to help Itakas customers, holiday reps and guides to share information, communicate and schedule local trips. Along with a mobile app, a web panel was created, in order to easily administer data and manage available trips.

Main goals

to improve information flow between customers and company representatives during holidays

to create a digital planner for guides and clients

to improve Itakas customer service on holidays

Key functionalities

Sharing trip schedule

Trip schedule management

Integration with other applications

Weather forecasts

Time zones adequate to place of stay

Online trip sign up

Three roles available

Administrator

web panel only
user and access management
trips creator

Guide

both web and mobile panel
access to own trips
schedule management
information management
invitation mailing

Participant

mobile app only
trip schedule and notifications display
ability to sign up for a trip or to resign
access to guide contact details

Clients opinion

Thanks to OnTrip we are able to offer our customers a handy tool that is very useful while on holiday and to consistently upgrade their experience.

We take care about our travelers at every stage, that is why we decided to implement the app and to improve our service. Now we are sure that they receive imporant and up to date information on the spot, directly to their smartphone.

Mrs Veranika Zdanovich

CRM & Marketing Manager at Itaka