Mobile app for guided tours

A iOS and Android app build to help Itakas customers, holiday reps and guides to share information, communicate and schedule local trips. Along with a mobile app, a web panel was created, in order to easily administer data and manage available trips.

Main goals

to improve information flow between customers and company representatives during holidays

to create a digital planner for guides and clients

to improve Itakas customer service on holidays

Key functionalities

Sharing trip schedule
Trip schedule management
Integration with other applications
Weather forecasts
Time zones adequate to place of stay
Online trip sign up

Three roles available

Administrator

  • web panel only
  • user and access management
  • trips creator

Guide

  • both web and mobile panel
  • access to own trips
  • schedule management
  • information management
  • invitation mailing

Participant

  • mobile app only
  • trip schedule and notifications display
  • ability to sign up for a trip or to resign
  • access to guide contact details

Clients opinion

Thanks to OnTrip we are able to offer our customers a handy tool that is very useful while on holiday and to consistently upgrade their experience.

We take care about our travelers at every stage, that is why we decided to implement the app and to improve our service. Now we are sure that they receive imporant and up to date information on the spot, directly to their smartphone.

Mrs Veranika Zdanovich

CRM & Marketing Manager at Itaka

Get in touch with us!

Let’s make something great together.


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