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Mobile app for guided tours
Main goals
to improve information flow between customers and company representatives during holidays
to create a digital planner for guides and clients
to improve Itakas customer service on holidays
Key functionalities
Three roles available
Administrator
- web panel only
- user and access management
- trips creator
Guide
- both web and mobile panel
- access to own trips
- schedule management
- information management
- invitation mailing
Participant
- mobile app only
- trip schedule and notifications display
- ability to sign up for a trip or to resign
- access to guide contact details
Clients opinion
Thanks to OnTrip we are able to offer our customers a handy tool that is very useful while on holiday and to consistently upgrade their experience.
We take care about our travelers at every stage, that is why we decided to implement the app and to improve our service. Now we are sure that they receive imporant and up to date information on the spot, directly to their smartphone.
Mrs Veranika Zdanovich
CRM & Marketing Manager at Itaka
Get in touch with us!
Let’s make something great together.
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