Customer Zone for Itaka

Every customer in the travel industry is precious. That is why tour operators need to look after the interests of their clients. Implementing Customer Panel for Itaka company was one of the steps taken to rise clients satisfation and become more competitive on the travel market.

Main goals

to create easy to use customer panel and enable travelers to get all necessary information about their bookings

to improve customer service

to integrate the panel with Itaka loyalty programme and e-commerce system

Key functionalities

Easy registration process, also with Facebook and Google+
Access to information about travel documents, details of the trip, flight schedules, luggage limitations, parking offers, insurance and many more
Quick login and “remember credentials” option
Creating favorites list
Newsletter subscription management
Payment status chec
Loyalty programme tab
Sharing offers on social media on via e-mail
“Last searched” and “Last viewed” modules
Adding notes to favourite products
Over 850 000 users registered in Customer Zone. And still growing!

Get in touch with us!

Let’s make something great together.


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